Raving Fans: A Revolutionary Approach To Customer Service

ዧ Today Show Raving Fans: A Revolutionary Approach To Customer Service ፐ By Ken Blanchard ፥ ዧ Today Show Raving Fans: A Revolutionary Approach To Customer Service ፐ By Ken Blanchard ፥ Your customers are only satisfied because their expectations are so low and because no one else is doing better Just having satisfied customers isn t good enough any If you really want a booming business, you have to create Raving Fans This, in a nutshell, is the advice given to a new Area Manager on his first day in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom line results Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature not just another program of the month America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace and turn their customers into raving, spending fans Raving Fans: A Revolutionary Approach To Customer Service

    • Paperback
    • 0688123163
    • Raving Fans: A Revolutionary Approach To Customer Service
    • Ken Blanchard
    • English
    • 10 July 2016

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